Performance-driven technology manager with a wealth of technical operations and management experience whose accomplishments reflect outstanding leadership skills and a long-term focus on maximizing efficiency and productivity. SUMMARY OF QUALIFICATIONS Goal-oriented technology manager with extensive experience in web based management system development and policy development. Demonstrated expertise in developing and implementing technical process improvements. Open, honest and respected manager who leads by example and is effective at motivating team to achieve outstanding results. Demonstrated commitment to efficiency and productivity that carries through entire organization. Driven leader with passion for details and outcome excellence. PROFESSIONAL EXPERIENCE George Mason University, School of Management, Fairfax, Virginia Director of Technology, Infrastructure & Security (8/2005 to present) Direct technical and infrastructure matters for 5000+ student, and 200+ faculty in the School of Management. Oversee infrastructure development and physical space utilization for academic and research facilities. Manage implementation, security and maintenance for School’s research and operational communication and collaboration network. Lead the technical development teams for application and infrastructure improvements. Administrative Management

• Prepared and administered annual $500,000 operating and expense budget applying skill in financial forecasting and analysis.
• Observed and evaluated end user and market data to discover emerging trends, determine potential threats, and capitalize on developing opportunities.
• Planned organized and directed comprehensive staff training programs including computer, CPR, and web editing.
• Organized and administered employee recruitment and retention programs, including efforts successful in consistently reducing turnover.
• Developed 5 year Technology plan consistent with School’s mission. Developed milestones and paths to achievement.
• Managed personnel and hiring employees consistent with Department of Homeland Security guidelines for foreign employees.

Performance Excellence

• Outstanding Achievement Award recipient October 2007 for or achievements that result in significant benefit to the university, school, and department. These achievements improve processes, save time and money and improve customer service.
• Implemented automated weekly activity report providing activity and user feedback to School’s Dean.
• Manage research and operational budgets that enhance the School’s ability to conduct research and maximize technology utilization in the classroom.
• Established long-standing record of productivity excellence, leading teams ranked best nationwide. Lead a team that magnifies service standards.

Operations Improvement

• Analyze and organize areas of technical operations, instituting plans, policies, and controls to support School’s mission.
• Developed technology deployment practices and operating guidelines for multiple departments of the School and users in remote locations in the world.
• Coordinated the purchase of tools and equipment where the School and vendors received optimal compensation.
• Integrated technology and training to dramatically increase knowledge worker’s ability to use technical tools and practices.
• Instituted inventory control measures that accounted for 100% of equipment yielding a waiver from Asset Control for a two year period of State accountability.
• Introduced proactive customer service culture, elevating service levels, enhancing department’s profile resulting in the recognition by the University as reputable partner for pilot programs.
• Implement and manage a parallel processing systems that utilized unused computer cycles which result in a net positive revenue profit for the department.
• Led the participation of the School with virtual computing initiatives and content management programs blazing the trail followed by other School’s on campus.

EMPLOYMENT HISTORY George Mason University, School of Information Technology & Engineering, Fairfax, Virginia Desktop Computing Manager (12/2004 to 8/2005) Manage the faculty and staff desktop support and deployments. Develop multiple site lab constructions and instructional profiles. Using Microsoft products and numerous open source Linux applications develop learning environments consistent with teaching requirements. California State University, San Bernardino, Office of the University President, San Bernardino, California Information Technology Consultant (04/2000 to 11/2004) Develop, manage and support the network infrastructure for desktop computer users throughout the School’s Executive Administration offices. Plan, manage and report on technical projects including 15 departmental and office websites consistent with University and ADA requirements.

• Led the technical development of a joint University and City of San Bernardino news television network (ICTN).
• Managed a network infrastructure upgrade including cable, equipment and security configurations.
• Developed technical training seminars for University technical support staff.

California State University, San Bernardino, Accounting Office, San Bernardino, California Accounting Technician II (02/1998 to 04/2000) Manage the independent contractor and account receivable accounts for the University. Successes include:

• Developing automated reports that decreased the invoicing time for independent operations.
• Increased the use of web enabled forms, processes and information assisting the user community.

EDUCATION & TRAINING George Mason University, Fairfax, Virginia Geographic Information System (GIS) Graduate Certificate (August 2007 – present) George Mason University, Fairfax, Virginia Supervisor Series – 24 class hours for managerial improvement (May 2007 – March 2008) Fig Leaf Software, Washington, DC CommonSpot Content Management System – Application Fundamentals (October 2007) CommonSpot Content Management System – Application Developer (October 2007) School of Information Technology & Engineering, Herndon, Virginia Oracle 10g Database Administration (September 2005 – March 2006) California State University San Bernardino Bachelor of Science, Administration – Information Management (December 2002) AWARDS & RECOGNITIONS George Mason University, Outstanding Achievement Award October 2007 Awarded for achievement that result in significant benefit to the university, school, institute or department. These achievements improve processes, save time or money and/or improve customer service. California State University San Bernardino, Distinguished Service Award September 2004 Awarded for exemplary service to a department and/or division in implementing a design, function or process modification that benefits the University. 8914 Sweetbriar Street Manassas, Virginia 20110 (707) 728-5636