About Paul M. Done

Senior IT Project Manager & Strategic Technology Leader

With over 27 years of proven expertise in leading complex technology initiatives, Paul Done brings a unique combination of technical mastery, strategic leadership, and practical problem-solving to every project. Currently serving as an IT Specialist (GS-2210-14) in the Federal Government serving US Department of Agriculture, Paul has built a reputation as a trusted technical partner who consistently delivers innovative solutions to unprecedented challenges.

Professional Excellence

Paul holds industry-leading certifications including PMP(2013), PMI-ACP(2016) (Agile Certified Professional), Certified SCRUM Master, and Federal Acquisition Certification (FAC-P/PM Senior + IT Specialization, FAC-COR III)and AWS Cloud Certifications. His educational foundation includes a Bachelor of Science in Administration and Information Management from California State University, graduate studies in Geographic Information Systems at George Mason University, and completion of the prestigious Leadership Excellence in Acquisition Program (LEAP) from The Partnership for Public Service.

Core Expertise

Paul's professional experience spans the full spectrum of IT project management, from enterprise-wide application portfolio management to cutting-edge identity and access management systems. He specializes in:

  • Agile & Scrum Methodologies: Leading teams through rapid, iterative development cycles
  • Application Portfolio Management: Overseeing multi-million dollar federal acquisition programs
  • Data Exchange Platforms: 14 years managing ETL processes and system integrations
  • Strategic Leadership: 20+ years guiding cross-functional teams through complex implementations
  • Contract Management: Serving as COR III on projects exceeding $25M

Notable Achievements

Paul's career is marked by recognition for excellence and innovation:

  • 2019 GSA IT Intellectual Property Award for strategic operations planning during the government shutdown
  • 2018 GSA IT Award for Excellence in operational service for the GAMS decommission project
  • Led the national implementation of GSA's Real Estate Exchange (GREX), serving nearly 3,000 real estate professionals
  • Pioneered the first fully Agile operations and maintenance statement of work at GSA
  • Chair of the CIO Business Change Request Team, developing IT and security policies

Leadership Philosophy

Paul's approach to leadership emphasizes collaboration, innovation, and empowerment. When he undertakes a project, he encourages sincere investment from all team members, developing relationships built on trust and mutual respect. His ability to navigate complex political landscapes while maintaining focus on strategic objectives has made him a sought-after leader for high-stakes initiatives.

Technical Foundation

Beyond project management, Paul maintains hands-on technical expertise in:

  • Software development and COTS implementation (Appian BPM)
  • Windows/Linux administration and virtualization
  • Oracle middleware and database management
  • FISMA security and ITIL implementation
  • Multi-factor authentication and identity management

Making an Impact

Throughout his career in the Federal Government, George Mason University, California State University, and other institutions, Paul has consistently transformed technical challenges into opportunities for improvement. Whether consolidating server infrastructure, implementing agency-wide authentication systems, or managing the development of mission-critical applications, he brings the same commitment to excellence and innovation.